Indexhibit Support

I haven't changed my username or password recently.

Username and password were unrecognized, so I installed the reset.php in my ndxz-studio/ folder.

I went to site/ndxz-studio/reset.php, it said "Looks OK."

I went to the login and index1/exhibit didn't work. I tried my original login and it still didn't work.

I don't know whether the reset worked and there's something wrong with my browsers (I'm on a Mac, using both Firefox and Safari, same problem in both) or whether there's something wrong with my site.

And I just posted this in the wrong spot. Sorry. :/

I actually am having the same problem - i didn't change my username or password, but they stopped working. I put the reset.php file into my ndxz-studio folder using the finder. I went to site/ndxz-studio/reset.php and it says:

"Not Found

The requested URL /ndxz-studio/reset.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

do I need to download the reset.php through cyberduck? How could I go about that? Sorry if this seems repetitive to other posts, I read a number of other threads and have still not been able to figure it out...

www.alexandraaannebrown.com is the site.

Your problem sounds a little different. :)

Did you upload reset.php to your ndxz-studio folder on your server? It sounds like it can't find that file. You need to put the file on your server, not in your local files.

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In regards to my original problem, I'm still not what's going on. I tried changing the permissions on reset.php to 755 just in case that helped for some reason, it didn't.

Recently my web host decided all of my folders should be set to "no indexing" by default (without telling me, that was fun) and this brings up a 404 for every folder without an index file, so I changed everything under ndxz-studio to the way it used to be ("fancy indexing with details", as my Cpanel labels it) but it didn't make any difference.

Not sure what else to try.

Hi bumblebee,

log in into your hosts admin area and search for phpmyadmin. This program should show you your database tables.
Select the database table ndxz_users and click on the edit button.
This will show you the content of the table.
Create a new password on a site like this: http://www.miraclesalad.com/webtools/md5.php
put the generated md5 string into the password field and click ok.
Now try to login with your username and the new password.

1. <img src="http://dl.dropbox.com/u/724225/indexhibit/sql.jpg" />

Thanks so much for your reply! I looked in phpmyadmin, but it seems I don't have a database table called ndxz_users. I guess that means I found the problem.

My password & the database were there a few weeks ago, and I definitely haven't changed anything recently, much less deleted anything. My host migrated servers about a week ago, so I'm wondering if they're the reason behind it.

In the event that they did delete it, is it possible for me to install just the one database without having to reinstall my entire site?

What? the other tables are still there and they deleted only this table???... I would change my host!
upload the install.php to your ndxz folder and do a new installation. This will create the needed table again.

Awesome, thanks for the info. You've been super helpful.

Yeah - I have no idea how they managed to only delete the one table. If I didn't have a lifetime package with them that I already paid for, I'd probably be looking elsewhere. In their defense, I submitted a support ticket and they replied immediately saying that it does seem to be their fault entirely and that they'll find me a backup ASAP, so hopefully they'll fix it before I reinstall anything.

The install script will only create the table if not exists. You can also use the sql from the install file directly in your phpmyadmin.

Glad I could help :)

Excellent, all's been restored by my webhost and working perfectly.

Thanks again! :D