Indexhibit Support

I followed the directions on the Indexhibit website. I first created a MySQL database and username and password. I uploaded the contents of the inexhibit install folder. I set the permissions. I verified that the FTP had uploaded to my cpanel. I go to type in loukishfy.com and it says database is not installed? and typing in http://www.loukishfy.com/ndxz-studio/install.php also yielded an error. I am using webhostingpad, they use linux servers. I'm not sure what else to do, I've already read through two pages of similar problems.

thanks,

lou

Im using cpanel by the way.

am I supposed to configure my FTP in cpanel also in addition to setting up a database??

i don't get an answer either from www.loukishfy.com/ndxz-studio/install.php

you must make sure that you uploaded all indexhibit files and folders into your root, this is the more likely problem. i'd recommend not using the cpanel, but a separate ftp application, filezilla or fireftp for firefox, or cyberduck, or similar and check where your root actually is and that all the indexhibit files have been correctly uploaded

I uploaded my files to the web root, public_html/www. There are other roots, such as a public FTP root and a document root that goes to loukishfy.com. SHould I be uploading my files to one of these roots??

ignore what I just wrote, the files go to /home2/lzvqdeco/public_html. Cpanel lists /home2/lzvqdeco as my home directory.

yes, everything seems to be there now. i now get an internal server error when trying http://loukishfy.com/ndxz-studio/install.php, which promts two questions you should ask your host: is the server on Linux? if it's on windows, indexhibit won't install, let alone work, and 2: does your server have php enabled?

yes, webhostingpad uses linux servers. However, I am unsure how to check if php is enabled. Is there an easy way to check?

well all hosts are different, you may be able to find something in your cpanel, but the really easy way is just ask them, as far as i can see this doesn't seem to be an indexhibit problem, let's see what they say ;-)

oh, blimey, and don't forget to check your folders' permissions

yeah, just double-checked my permissions and they are all right. I submitting a ticket to my webhost. We'll see!

This is the response I received:

"Yes, we have linux hosting servers with php 5+ and mysql 5+ . You can create databases via your Cpanel -> MySQL Databases option."

I stated that I made a MySQL database in my ticket!! not too helpful....

yes, really not helpful at all... tell you what, if you want i could take a look through your files in ftp if you give me your ftp details. not here in the forum, but you can mail them through info at bagofcats dot net