Hi,
Few days ago I decided to move from standard to cloud hosting, as the web hosting I'm using told me that they are in the process of phasing out the standard service. Fair enough, I thought. As they stated, I only had to follow 4 steps:
1. Sign up for a cloud hosting order.
2. Transfer my website’s files via FTP from my standard hosting plan on my new cloud account.
3. Change my domain record.
4. Cancel hosting for old domain.
After doing the 4 steps, though, the website didn't work.
I got in touch with the web hosting help desk and they told me that I need a backup of my old database that was storing the information on standard hosting, but (hence the problem) I really don't know how to do it – bear in mind I am very very basic at this.
I thought that with only transfering all files via FTP would be enough… By the way, at this moment the FTP is structured as following:
> www.educelon.es > lib > peri > php > logs > web > cgi-bin > content > favicon.ico > files* > index.html > index.php > ndxz-studio**
* In this folder there all image files I uploaded in the standard host
** With all folders (asset, config, db, extend, helper, lang, lib, module, site) and all files (common.php, defaults.php, index.php, license.txt, readme.txt)
Having this in the FTP, do you think is it possible to mantain the website as it was in the standard hosting? What do I need to do to make it work?
Thanks in advance,
Eduard