Indexhibit Support

Hello. I'm a system administrator helping a user configure indexhibit. We have a couple of other installations in our system that seem to work fine, so I'm rather baffled as to what's going on here.

I had some trouble believing that the user was really entering the correct information, so I finally changed all the passwords myself and tried it - same issue. Moreover, the same credentials get me into the database from the command line.

Also, I don't see *any* activity in the error logs for the server! I looked in both the SQL logs and the Apache logs - nothing - and I also checked to see if the user had overridden error_log or such in his php.ini - it was completely generic.

The system installation redirects the php error log to the Apache error log - in other words, there are no specific PHP error logs. I can see errors and warnings from other PHP programs in the logs...

I took a series of screenshots:

Here's the configuration page, with the error message: http://imgur.com/P4LJP
Here's a page with his temporary SQL password and account: http://imgur.com/pfi9k
Here's me successfully connecting to the database from the command line: http://imgur.com/vullC

(You can't see the password in that last one, but I assure you that I copied and pasted it from the previous screen).

The installation would be at http://ilankatin.com

If I could just see some error logs, I could probably resolve this in a moment...

As a footnote, I turned on pretty well all error reporting for his account individually - you can see it here: http://ilankatin.com/test.php, and even here: http://ilankatin.com/index.php

...and I can also see these PHP warnings in his Apache log, which seems to prove that messages from indexhibit _are_ making it to the log.

And one more data point.

I went through the entire process from the start with debugging turned on and I see this message repeated twice on the first page:

Notice: Trying to get property of non-object in /home/ilankatin/public_html/ndxz-studio/helper/html.php on line 18

From reading html.php, it seems as if this behavior should be expected, though, if you haven't set $INDX yet, which can't be set if the program isn't configured yet.

what I can see is that you have PHP 5.3 with deprecation warnings enabled

There are 2 options:

If you can switch off deprecation warnings that's the best option, they are not really necessary outside a development environment

the other alternative, by far the worse, but it works, is turning off indexhibit's error reporting:

edit ndxz-studio/defaults.php, add:
ini_set('error_reporting', 4096);

not the best, but it works (usually). This should allow indexhibit to install and work correctly, or at least will let us see what else is not working ;)

What version of the mysql is it? There is an odd quirk with newer mysql (which is not so heavily used yet) that can kill and installation, as well.

I turned the deprecation warnings back off! (index.php starts with them turned off anyway...)

The line in index.php now looks like: error_reporting(E_ALL & ~E_DEPRECATED);

The mysql version is:

mysql Ver 14.14 Distrib 5.1.41, for debian-linux-gnu (x86_64) using readline 6.1

Oh, and thanks for your help!

apart from this error when starting the installation procedure:

Notice: Trying to get property of non-object in /home/ilankatin/public_html/ndxz-studio/helper/html.php on line 18

what else happens when you try to install?

I get to this error message: http://imgur.com/P4LJP

It would be fairly easy for me to e.g. add debugging statements to the code, if it came down to it.

And, as above, this image shows you that these credential are correct:

http://i.imgur.com/vullC.png

huh... Vaska knows a lot more about these issues with mysql... maybe he'll have a look

in the meantime, you could check this

Oh, thanks... I'll try this later and get back to you!

If that isn't the prob, check also the last post in the thread linked, there's been reports on that for some mysql installations
http://www.indexhibit.org/forum/thread/748/#post_76560