Installation won't work

b / 2012-06-02 15:36:33   

Hi,

I have problems with the installation progress.

I uploaded the files and changed the rights. Maybe it has something to do with the 777/755 rights, but I guess 777 should be all right (recursive). So on install page 1 it keeps saying "folder___ XX not OK" until I change all the marked folders to 777, although they were 755 before already.

Then on page 2 of the install.php it always says "XX There was a problem“ when I enter the right database information (I already checked the login data with some other php script and it says the database connection works.)
(database server adress: sql3.udmedia.de, not localhost)

If I deliberately enter some wrong database it says „XX check config“, so the problem must be something else?!

If I go to the phpMyAdmin site, there aren't any tables or cells in my database, so the install.php isn’t able to go past this step. Can someone help me?
The adress is benediktmeyer.de

Thanks,
Ben

Vaska A / 2012-06-02 16:07:04   

You put ALL files to 777?

b / 2012-06-02 17:41:16   

No, just
/files/
/files/gimgs/
/files/dimgs/
/ndxzsite/config/
/ndxzsite/cache/
to 777, so I could continue to page 2. But I tried to put these folders to 777,755, recursive, non-recursive to see if that's the problem for the next step. (I think the server should be able to handle 755, but I tried both just to make sure)

b / 2012-06-03 11:01:40   

Maybe I have to change something on the phpMyAdmin 3.4.9 site to make the database editable? I'll ask my hoster about this tomorrow.

Vaska A / 2012-06-03 11:02:16   

What is your site?

b / 2012-06-03 14:03:32   

benediktmeyer.de/ndxzstudio/…
Do you need some login data?

Stasus / 2012-06-04 17:10:03   

Hi, the same problem...
just bought Indexhibit 2 and "XX There was a problem".
I'm sure the database information is right.

Looking forward to solution

Vaska A / 2012-06-04 17:13:24   

What is your info - not the password though.

It was the same with the first version - check and double check the connection info. Being sure isn't enough. We saw it hundreds if not thousands of times.

Stasus / 2012-06-04 17:36:41   

Vaska,
exactly it was the same situation with first option, but I had "cannot connect or install the database" problem and I checked all the info and all the info was right.

And I solve it changing $isam = 'TYPE=MyISAM'; ... to ... $isam = 'ENGINE=MyISAM'; in install.php

now it looks different...
I installing another site with new database
sipovich.name/temp/…

Please let me know which info you need.

Vaska A / 2012-06-04 18:00:06   

Indexhibit 2 you had to change this? No...

Stasus / 2012-06-04 18:10:38   

It was with first version (Indexhibit 1). It helped.

Now Indexhibit 2,
same hosting, another domain, new database, right double-checked database info.
"XX There was a problem" message

any suggestions?

Stasus / 2012-06-05 17:50:09   

Vaska,

so can you help me? which info I should give?
I still have "XX There was a problem" message on sipovich.name/temp/ndxzstudio/…

Thnx

b / 2012-06-07 15:04:26   

So, what is the problem?
The database information are right, the problem must be the indexhibit script or something else...

The only limits I found concerning scripts on the server are
RAM-Limit: 72 MB
CPU-Dauer: 60 Sek.
Does this matter?

Please help us!

oliver / 2012-06-08 11:40:44   

Hey Benedikt, I just ran into the same problem on same hoster. Happened to be something about mysql 5.5.

The solution was posted here: indexhibit.org/forum/thread/748/

In install.php on line 41 change:

  1. $isam = 'TYPE=MyISAM';

to:

  1. $isam = 'ENGINE=MyISAM';
Stasus / 2012-06-08 12:36:06   

Thanx oliver !
actully I had the same problem with Indexhibit 1 (as written above)
Now I have tried the same with Indexhibit 2 and it works! again

I was so sure I don't have to do it with new one... as it is up-to-date product

So I wish maybe Indexhibit 2 will have at least better tech support if such things happen;)

oliver / 2012-06-08 14:42:27   

I've just had a closer look to it.
mysql_get_client_info() returns this: mysqlnd 5.0.8-dev - 20102224 - $Id: 65fe78e70ce53d27a6cd578597722950e490b0d0 $
So after the explode $ver is this string: "mysqlnd 5".

  1. But why is that true: if("mysqlnd 5" <= 4)
b / 2012-06-08 17:32:52   

Thank you!

This thread has been closed, thank you.