I was doing the upgrade and after making almost every step, It doesn't accept my name and password. after 3 attempts is blocked and does not recognize my e-mail to send me a new username and password. what can I do? thank you!
I was doing the upgrade and after making almost every step, It doesn't accept my name and password. after 3 attempts is blocked and does not recognize my e-mail to send me a new username and password. what can I do? thank you!
When did you download the upgrade files from our site?
I have your mail of registration on 31 may 2012, and I have the pay of the 2.0 version the 31st July 2012.
I downloaded the 31st May 2012
And you are only installing now? v2.0.1 was released in August and resolved the problems with upgrades - redownload from our site (it's always the newest files).
I´m going to tristanperezmartin.com/ndxzstudio/ and it´s impossible to enter... can I have a name and a password? I tried index1 + exhibit and it's doesn´t works. I tried my own name and password and neither. thank you
I'm pretty sure your installation failed...can you answer my question?
I´m really sorry, Vaska, but I don´t understand your answer. What does "only installing" means? I´m trying to installing, but I can´t, because it doesn´t recognized my name and password.
Did you install it today or yesterday?
Did your site ever work with the new version?
I tried to install it today.
My site never works with the new version. I tried some months ago, it didn´t worked and I restore the 0.70 version and all the images. Still one hour ago was perfectly running with the 0.70 version.
There was a major bug in v2.0 with installation - we fixed this months ago.
Why didn't you use the newest files on our site? Why can't you use those files now (after restoring back to v0.70).
I didn´t know that exists a new version of the v2.0. I supose that are the files that I downloaded minutes ago.
I still have problems to access to my web. It appears: "You have used up all of your login attempts. Please enter your email address to retrieve your login and a new password or contact the site admin for help." When I put my email, appears: email address not found. What can I do? I´m sorry but I really need my page working. thanks
I told you to use the new files - you need to try the upgrade again because it already failed.
It doesn't works again. I directly deleted the old page and I installed the v2 from zero. I complete the data fields, and when I have to put my name and password, it's failed again. What am I doing wrong? or Where is the problem?
when I'm installing everything's ok but "?? htaccess not ok". Could be the problem in this?
Install to a new, clean, database.
ok! it woeks!! thanks very very much for your help!!
I'm sorry that was difficult - but you had the old files and there was a terrible upgrade/install bug.
;)
THANKS AGAIN!!!
NOW THE WORKS WITH THE IMAGES BEGIN!
;)
This thread has been closed, thank you.