Indexhibit Support

Hi, how are u?

I cannot access to my website.
It tells me "Your password or login are incorrect. Try again.
I've never changed password and login!
Please help!!!

I have try Check the Password reset script in the Plugins section (v0.73 and older)
But i don't understund how i can reset my password!

Thanks!
Luna

have you read the instructions? they're quite clear... If the script works fine then you can login using login/password index1/exhibit

Hi, thanks for answer!

well,

I have try Check the Password reset script in the Plugins section (v0.73 and older)

I followed all the details of this page: indexhibit.org/plugin/legacy/password-reset/

I explain the steps I followed:

1- I downloded the plugin RESET
2- put the reset.php file into your /ndxz-studio/ folder (in my ftp and in my folder of computer)
3- I bring it up in my browser (lunacoppola.com/ndxz-studio/reset.php)

.....and now there is a ERROR.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at postmaster@lunacoppola.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.

Help me please!!
Thank u so much!!!
bye
luna