logging in

mwhiteford / 2013-01-22 06:00:11   

I am trying to log in to my ndxz studio from a new computer. I just logged in to my old computer and completely copied my login and password and received an error. When I had a new password sent to my email that is currently registered, another error saying there was no record of my email popped up. What gives? I'm literally staring at another computer with the same information working.

mwhiteford / 2013-01-22 06:00:48   

oh also the url for my website studio page leads me to the front page.

arsondpi / 2013-01-22 06:11:37   

I'm a bit confused - what is your url? have you tried the Password reset script found in the Plugins section?

mwhiteford / 2013-01-22 06:17:55   

yes I have, my url is mwhiteford.in

mwhiteford / 2013-01-22 06:18:15   

I can log on with one computer, but not the other

arsondpi / 2013-01-22 10:53:36   

So you either need to remember your password or use the password reset script found in the Plugins section on the left...

mwhiteford / 2013-01-22 20:44:18   

I am using the same password to log in to one computer that won't work on another.

mwhiteford / 2013-01-22 20:48:15   

I also tried the plug in but the url led me to the front end of my website

arsondpi / 2013-01-22 20:51:03   

did you follow the instructions carefully?

mwhiteford / 2013-01-22 21:04:23   

yup

arsondpi / 2013-01-22 21:42:55   

but if you did, this address mwhiteford.in/ndxz-studio/… would not take you to the main page - indexhibit takes you to the main default page when the page does not exist...

mwhiteford / 2013-01-23 05:28:24   

yes so you see why I am confused

mwhiteford / 2013-01-23 05:33:38   

can anyone else help me

arsondpi / 2013-01-23 07:44:13   

If the address above is not working it's most likely that the reset script is not uploaded where it should. You need to verify this. Did you try talking to your host? Maybe they have some odd setting that blocks you from using the reset script.

This thread has been closed, thank you.