Indexhibit Support

Hi I'm having a problem with my site, it just went completely blank a couple days ago after working fine for couple weeks after the last update, which was minor. I tried backing up with my host and the backup still has the problem. When I go to my page it just gives me a totally blank page: cayetanoferrer.com/v3/

The source just says:

I can go directly to the login page /ndxzstudio and when I log in it shows that there aren't any exhibits in the list.

The tech at my host found these errors in the log:
[Mon Feb 04 14:23:14 2013] [error] [client 74.220.197.207] malformed header from script. Bad header=Not Found: index.php
[Mon Feb 04 14:23:14 2013] [error] [client 74.220.197.207] Premature end of script headers: 500.php

He said also "Ok, at this point I'd suggest checking with indexhibit to see if they have any suggestions. The server is definitely running, and the .htaccess doesn't appear to be affecting it, so I'm not sure what else would cause the errors in the logs, but indexhibit may know"

I have a ton of work put into this site and I'm so confused why the backups aren't fixing the problem. Any suggestions?

Sorry the source says:

SHTML Wrapper - 500 Server Error

That error message is not coming from Indexhibit - something isn't adding up right for the server.

For the fact that we can reach your login page I believe a file was damaged. This can be hard to diagnose and recommending that you replace your files - if you don't know what you are doing it could be bad.

Normally, a blank page means something isn't right with the database connection (like the login/pwd was changed) or your root index.php or template files were overwritten (Dreamweaver does this kind of thing).

Do you remember what you were working on just before this happened? And, do you happen to use Dreamweaver?

I don't use dreamweaver, and the strangest thing is that the page was working fine for days after my last update. Not only that but this seems to be affecting the files that were backed up over a month ago. I'm not completely ignorant about cms and database stuff but I'm not completely comfortable going in and starting to overwrite files either. Do you have any suggestions what files to start with?

Send me your logins (ftp, host, your indexhibit) and I'll take a look tomorrow am (I'm on London time).

contact at indexhibit dot org