Hi there, I have 4 images in one of my sections that did not upload properly- and in their space is an empty box with a tiny blue square in it. Not only will the image not upload but also won't delete from the back office. Any ideas why this may be?
Many thanks
not really.
Have you got a url address?
It is:
luciejelfs.com
lucie, you should login with your other account - the one you purchased indexhibit with. you want us to know that kind of thing...
OK-here I am!
This is a bug with Indexhibit. But, what's happening is that your filename has odd characters in it - like ' perhaps and this kills the upload.
Do you know if your files had names like that?
Yes one of the images has inverted commas around it and another was a long number- so I will try giving them a new name. Is there away of deleting them from my sections?
Thanks
Yes, you can delete them but it's a little technical. Are you familiar with PHPMyAdmin? Your host provides this tool...
No I am not familiar with PHPMyAdmin. I am not bothered that they are there but I think they may effect the layout of the thumbnails? Also while you are there, can you tell me how I make all the thumbnails blow up to be the same size?
Thanks! lucie
Myself or Pindaros can delete the bad image if you send us your hosting login (so we can access PHPMyAdmin). contact at indexhibit dot org
"blow up to be the same size"? I'm not exactly sure what you mean but I think you mean...
Use Visual Index and set it's click behavior option to 'expand'.
Great thank you. What email address shall I send my log in details to?
I am an artist not a technology whizz- so I find these things somewhat harrowing.. :-(
contact at indexhibit dot org
;)
is that support@indexhibit.org address?
hello?
lucie, contact at indexhibit dot org - third time now i've mentioned this email address in this thread.
thanks
gosh, it's like being at school! Ok will do thank you.
i'll send you an email... ;)
This thread has been closed, thank you.