Hello
I have searched the forums and all of the threads are either unresolved or things magickally fixed themselves. I hate to ask what I feel is a really dumb newb question but I am at a loss.
This is my site URL: erikaneola.com
This morning I was working on my site - no problems. I logged into my control panel (via my webhost) and was asked to change my password (it is required every few months). Shortly after this, my site and my indexhibit dashboard (erikaneola.com/indexhibit) started giving me this error message:
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Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@erikaneola.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
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I contacted my host and received this response:
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Changing the cpanel password should have no affect on your actual website. Currently the server that your account is on is up and running however I am also seeing the same errors. When I check our error logs the only errors that are being generated for your site is the following:
[Sat Aug 24 07:48:15 2013] [error] [client 69.36.160.253] Premature end of script headers: index.php
Unfortunately that error doesn't provide us with a whole lot of information as to what exactly is casing the problem but it appears that there might be an issue with some of the code in your index.php file. A lot of times when something like this happens it can be caused by a recent script (plugin, theme, module, etc.) that you might have installed.
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To be safe, I deleted all of the files pertaining to the slideshow script which was the most recent install I had made (June 30). It is still not loading.
I also uploaded the install.php back on to my server to try and reinstall and I received the same error.
I have tried on multiple browsers, emptied my cache, everything.
I am really at a loss as to why this suddenly stopped working - the only thing I changed was my password to access my control panel/file manager. This must be it? I would really appreciate any help and suggestions.
Thank you
-Erika