Upgrade - Content import failure

laurapotter / 2013-09-22 22:52:51   

Hi,
I've just upgraded to version 2. The install went fine, but when I clicked import to pull data from my old site nothing happened (no error messages). Is there anyway to redo this?
thanks.

arsondpi / 2013-09-23 06:27:52   

You installed first and then you "imported data"?
How?
In the Help section on the left there is a link called "Upgrade to version two".
Did you follow the instructions from there?

laurapotter / 2013-09-24 10:09:02   

Hi there,

Yes we did that. Followed the instructions. But the original site content isn't showing up. We now think it is a problem with the MYSQL database (it isn't there). It got wiped when the webhost server crashed and they haven't recovered it their end.

Thanks!

Vaska A / 2013-09-24 10:11:33   

What?

"It got wiped when the webhost server crashed and they haven't recovered it their end."

Unfortunately, that means they lost your entire site - you can't upgrade something that doesn't exist.

laurapotter / 2013-09-25 13:01:43   

Hi there,

Not everything was gone. We pulled off a load of files (including the original version of indexhibit and all of the image content). But it does look like whatever they lost is gone for good, and it means starting again. Ah well.

Thanks anyway!

This thread has been closed, thank you.