Impossible upgrading to v.2 because of a password issue

wetic / 2013-10-06 20:50:00   

Hello,

I'm stuck in the upgrading process. Here is what happens, I'll try to be as clear as possible :

- I followed all the required steps to upgrade to v.2 and everything went ok so far, until I arrived on the 'personal information' page. I didn't have any change to do so I clicked on the submit button. Nothing happened. I tried to go back to my website.com/ndxzstudio and log in, but after a few attempts, I arrived on this 'login err' page. I fill the field with my correct mail address. It says 'email address not found'. So, I'm stuck.

- Of course, I downloaded the reset2.php file, uploaded it on my FTP in the ndxzsite folder. Message says OK. Nothing more. I am not offered to re-enter a new password (index1/exhibit), my older one isn't recognized either, I don't know what to do.

NB : in my www folder, I have the following sub-folders :

• Files (the original one, containing all the images of my actual web site — again, I'm trying to upgrade..)
• ndxz-studio (same as above)
• ndxzsite
• ndxzstudio

>>> Did I missed something ? Please help

arsondpi / 2013-10-07 07:13:58   

Please do not double post.
Continued here: indexhibit.org/forum/thread/19950/

This thread has been closed, thank you.