Indexhibit Support

Hi!
I try install 3 times, and reset the psw another 3 and i have the same problem, i can't finish install the new version and upgrade the DB in the new indexhibit version, i need help!

The website is ecofab.org

FTP
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DB
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First i try to find the solution in forums, but, i can't find same can really working!
I hope you can help me, and find the solution!

BR
Catarina Lente

We need the website operate in 2 hours! Please!!

Hello!

Please do not double post -
Please do not post login/passwords etc as it it not safe!!

So you're trying to upgrade your site.
What happens and you can't upgrade?

i send by email and you say me to publish in the forum :)!
I can't enter with standart psw and user, to complete upgrade!

We need the website operate in 2 hours! Please!!

Considering we asked you a few days ago to post in our forum...

We're happy to help.

At what point does the installation fail? Also, if you are trying to upgrade - you can't - because you've deleted the 'ndxz-studio' folder from the old version.

It's confusing what's happening here...

I can see that this was installed...