"There was a problem"

fpsdf / 2018-01-19 20:10:28   

I'm getting this "XX There was a problem" error, after fillling all the fields in the second step of the installation.
I have confirmed all the fields an amount of times...

What could it be?

Thank you all.

fpsdf / 2018-01-28 15:22:33   

I resolved this, with the help from my hosting provider.
The reason seemed to be for two things:

- the length of the database name and database user name – it was too long. After chosing names with less than 16 characters for both these elements, it went fine
- the database password had special characters. After simplifying it, it also went fine.

psvthomas / 2018-01-30 22:58:24   

Nice that you got this fixed.
Sadly, no-one has answered my question regarding the mobile-friendly plugin...

This thread has been closed, thank you.