Password Reset question

rebeccam / 2019-08-16 11:14:11   

Hi Group,
I'm about to try to reset my password. The directions say "put the reset2.php file into your /ndxzstudio/ folder". So, do I put it into an FTP program such as Cyberduck or directly into the folder at my server space?

Also, I'm not sure why the email reset password option isn't working. After too many attempts at login, it prompts me to provide my email, and after entering it, I still receive no email.


rebeccam / 2019-08-17 17:29:48   

Update: I added it through Cyberduck and it worked!
Best regards,

This thread has been closed, thank you.